💾 Install & Update Problems

Wine prefix creation failed

  • If the LUG Helper install log shows an error similar to:
    warning: WINE is /path/to/bin/wine, which is neither on the path nor an executable file
    To fix, cat /proc/mounts and make sure the mount point is not marked noexec. You may need to explicitly set defaults or exec.
  • If the install log shows an error similar to:
    SHA256 mismatch or no valid cabinets found
    To fix, delete the winetricks cache in ~/.cache/winetricks/ and try installing again

Launcher installation hangs at Updating Game Content

  • The Launcher sometimes hangs during this phase of the install process
  • Completely quit the launcher, ensuring no lingering wine processes remain, then verify files

RSI Launcher error: Unable to Create Folder

  • This is a known issue with the RSI Launcher, possible error code 8004
  • Manually create the LIVE/PTU/TECH-PREVIEW directory after installing the RSI Launcher with the Helper. For a default install path, you can run: 
    mkdir -p "~/Games/star-citizen/drive_c/Program Files/Roberts Space Industries/StarCitizen/LIVE"

RSI Launcher executable is missing

  • Automatic update sometimes fails or is interrupted
  • Follow manual update instructions

RSI Launcher doesn’t auto-update

Installing Star Citizen on an NTFS-formatted drive

  • Don’t; it probably won’t work and will likely only corrupt your game files.
  • Ensure that you are using a Recommended 64 bit linux distro
  • Override environment variable WINEARCH=64

openSUSE Tumbleweed: Wine prefix creation failed

  • If SELinux is enabled (default) on openSUSE, the selinux-policy-targeted-gaming package is required or game installation will fail.
  • Manually install selinux-policy-targeted-gaming from the openSUSE repos. Alternatively, both Steam and Lutris pull in this package as a dependency.