💾 Install & Update Problems

Wine prefix creation failed

  • LUG Helper install log shows error similar to warning: WINE is /path/to/bin/wine, which is neither on the path nor an executable file
  • To fix, make sure the mount point is not marked noexec

Launcher installation hangs at Updating Game Content

  • The Launcher sometimes hangs during this phase of the install process
  • Completely quit the launcher, ensuring no lingering wine processes remain, then verify files

Wine install fails to create .desktop files

  • Manually create a file ~/.local/share/applications/RSI Launcher.desktop based on the following template. Be sure to update the Exec= and Path= lines!
  • Edit paths based on your install, then update the cache by running update-desktop-database ~/.local/share/applications 
    [Desktop Entry]
Name=RSI Launcher
Type=Application
Comment=RSI Launcher
Keywords=Star Citizen;StarCitizen
StartupNotify=true
StartupWMClass=rsi launcher.exe
Icon=rsi-launcher.png
Exec="/home/{user}/Games/StarCitizen/sc-launch.sh"
Path=/home/{user}/Games/StarCitizen/dosdevices/c:/Program\sFiles/Roberts\sSpace\sIndustries/RSI\sLauncher

RSI Launcher error: Unable to Create Folder

  • This is a known issue with the RSI Launcher, possible error code 8004
  • Manually create the LIVE directory after installing the RSI Launcher with the Helper. For a default install path, you can run: 
    mkdir -p "~/Games/star-citizen/drive_c/Program Files/Roberts Space Industries/StarCitizen/LIVE"

RSI Launcher executable is missing

  • Automatic update sometimes fails or is interrupted
  • Follow manual update instructions

RSI Launcher doesn’t auto-update

Installing Star Citizen on an NTFS-formatted drive

  • Don’t; it probably won’t work and will likely only corrupt your game files.
  • Ensure that you are using a Recommended 64 bit linux distro
  • Override environment variable WINEARCH=64

openSUSE Tumbleweed: Wine prefix creation failed

  • If SELinux is enabled (default) on openSUSE, the selinux-policy-targeted-gaming package is required or game installation will fail.
  • Manually install selinux-policy-targeted-gaming from the openSUSE repos. Alternatively, both Steam and Lutris pull in this package as a dependency.